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Privacy Policy

1. Introduction

Welcome to www.hairsalonromford.co.uk (“Website”). Loret Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Website and our services.

Business Name: Loret Ltd
Business Address: 44 High Street, Romford, RM1 1HR
Email Address: info@loretbeauty.co.uk

By using our Website, you agree to the terms of this Privacy Policy.

2. Data We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number.
  • Booking Information: Appointment details, preferred stylist, service preferences.
  • Communication Data: Information provided when contacting us.
  • Technical Data: IP address, browser type, time zone settings, device type, and cookies.
  • Marketing Data: Preferences regarding marketing communications.

3. How We Collect Your Data

We collect data through:

  • Forms you complete on our Website
  • Communications sent to us via email, phone, or Website forms
  • Cookies and tracking technologies
  • Booking systems used to schedule appointments

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our hairdressing and beauty services
  • To process and confirm bookings
  • To communicate with you regarding appointments or inquiries
  • To send promotional emails and marketing materials (only with your consent)
  • To monitor, improve, and secure our Website

5. Legal Basis for Processing

We process your personal data based on:

  • Consent: Where you have given clear consent for us to process your personal data.
  • Contract: Where processing is necessary for the performance of a contract.
  • Legal Obligation: Where processing is necessary to comply with legal requirements.
  • Legitimate Interests: Where it is necessary for our legitimate business interests.

6. Data Sharing

We do not sell or rent your personal data. We may share your information with:

  • Trusted service providers (e.g., booking system providers, website hosting services) under strict confidentiality agreements
  • Legal and regulatory authorities if required by law

7. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure servers
  • Access controls
  • Data encryption where applicable

We retain your data only as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

8. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we will ensure adequate protection is in place through appropriate safeguards.

9. Your Rights

Under GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Request a restriction on how we use your data.
  • Right to Data Portability: Request transfer of your data to another provider.
  • Right to Object: Object to our processing of your personal data.
  • Right to Withdraw Consent: Withdraw your consent at any time.

To exercise any of these rights, please contact us at info@loretbeauty.co.uk.

10. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Loret Ltd
44 High Street, Romford, RM1 1HR
Email: info@loretbeauty.co.uk